Petitions to the Chamber of Deputies

OBJECT : The purpose of this petition is to strengthen consumer rights in Luxembourg by introducing into the Consumer Code a strict principle of contractual and financial reciprocity vis-à-vis businesses and professionals (specifically across the banking, insurance, telecommunications, energy, and e-commerce sectors). The objective is to grant users and consumers the legal authority to charge standard administrative/handling fees or obtain automatic, regulated compensation when a persistent technical malfunction, digital interface outage, or processing failure attributable to the service provider forces the user to perform time-consuming manual procedures to fulfill contractual obligations or assert their rights. The petition also calls for the mandatory, automatic waiver of all ancillary fees, reminder costs, or penalties claimed by a provider whenever a delay or complication stems from an outage or bug in its own digital systems.

OBJECT : The objective of this petition is to request the Government and the Chamber of Deputies to establish a financial support mechanism (partial or total reimbursement) for medical and veterinary expenses of pets, aiming to alleviate the unbearable financial burden on households and ensure animal welfare.

OBJECT : Demander une modification de la législation luxembourgeoise afin d'interdire la vente, le service et l'offre de boissons alcoolisées dans les commerces, établissements et lieux publics aux personnes de moins de 18 ans, au lieu de 16 ans actuellement. Cette demande concerne l'accès commercial et public à l'alcool. Elle n'a pas pour objectif de réglementer les décisions prises par les parents dans le cadre privé et familial.