Petitions to the Chamber of Deputies

OBJECT : La présente pétition vise à moderniser et à simplifier l'accès à la défense des droits des consommateurs au Grand-Duché de Luxembourg à travers trois objectifs principaux : 1. La création d'une plateforme numérique nationale, publique et centralisée (sur le modèle d'un "Livre de Réclamations Électronique") accessible à tous les citoyens et aux entreprises. 2. L'instauration d'une obligation légale pour tout professionnel opérant sur le territoire luxembourgeois de répondre formellement aux réclamations déposées par les clients sur cette plateforme, dans un délai strict et encadré par la loi. 3. L'interconnexion automatique de cet outil avec les autorités de régulation sectorielles existantes et le Service National du Médiateur de la Consommation, afin de garantir un suivi transparent, d'accélérer le règlement amiable des litiges et de dissuader les pratiques commerciales abusives.

OBJECT : We call on the Government and the Chamber of Deputies to strengthen the legal framework governing the management of condominium properties in Luxembourg in order to ensure greater transparency, responsiveness and oversight for co-owners. The requested reform should, in particular, provide for reasonable and binding deadlines for responding to requests and handling matters by property managers, better monitoring of damage and insurance claims, easier access to condominium documents, greater transparency regarding contracts and service providers, as well as stronger competition between companies providing services on behalf of condominium associations. Co-owners should also have more effective means of monitoring the management of their condominium association, together with appropriate mechanisms in cases of repeated or unjustified failures to fulfil management obligations. The objective is to establish clear rules ensuring more transparent, efficient, traceable and responsible management of condominium properties in Luxembourg.

OBJECT : Our dogs are part of the family - they shouldn't be forced to wait alone outside the bakery, the butcher's or the gelateria. Problems: - Animals left outside are sometimes stolen - During heatwaves, being left tied up outside is dangerous for them. - Queues prolong the wait and cause stress for owners. The proposal - To allow dogs on a lead and under their owner's supervision into local shops (bakeries, butchers, ice-cream parlours, grocery shops), except in areas expressly prohibited for health or safety reasons - Introduce simple and practical rules: leashes compulsory; dogs permitted only if they do not disrupt service; no entry to preparation areas without a barrier; owners liable for any damage - Raise awareness amongst shopkeepers and the public about responsible behaviour (picking up after their dogs, keeping them on a leash, muzzling them if necessary)