Petitions to the Chamber of Deputies

OBJECT : The purpose of this petition is to strengthen consumer rights in Luxembourg by introducing into the Consumer Code a strict principle of contractual and financial reciprocity vis-à-vis businesses and professionals (specifically across the banking, insurance, telecommunications, energy, and e-commerce sectors). The objective is to grant users and consumers the legal authority to charge standard administrative/handling fees or obtain automatic, regulated compensation when a persistent technical malfunction, digital interface outage, or processing failure attributable to the service provider forces the user to perform time-consuming manual procedures to fulfill contractual obligations or assert their rights. The petition also calls for the mandatory, automatic waiver of all ancillary fees, reminder costs, or penalties claimed by a provider whenever a delay or complication stems from an outage or bug in its own digital systems.

OBJECT : Petitioun fir de Schutz vum Bargeld an der Verfassung Mir fuerderen, datt d'Recht op d'Benotzung vu Bargeld an der Verfassung verankert gëtt. Bargeld muss als gesetzlecht Bezuelmëttel erhale bleiwen a däerf och mat der Aféierung vum digitalen Euro ni ofgeschaaft oder staark ageschränkt ginn.

OBJECT : Demande d'introduction d'un délai légal impératif pour le remboursement des cotisations de pension par la Caisse nationale d'assurance pension (CNAP) aux salariés ayant continué à travailler au-delà de l'âge légal ou remplissant les conditions requises.