Petitions to the Chamber of Deputies

OBJECT : The purpose of this petition is to strengthen consumer rights in Luxembourg by introducing into the Consumer Code a strict principle of contractual and financial reciprocity vis-à-vis businesses and professionals (specifically across the banking, insurance, telecommunications, energy, and e-commerce sectors). The objective is to grant users and consumers the legal authority to charge standard administrative/handling fees or obtain automatic, regulated compensation when a persistent technical malfunction, digital interface outage, or processing failure attributable to the service provider forces the user to perform time-consuming manual procedures to fulfill contractual obligations or assert their rights. The petition also calls for the mandatory, automatic waiver of all ancillary fees, reminder costs, or penalties claimed by a provider whenever a delay or complication stems from an outage or bug in its own digital systems.

OBJECT : This petition calls for legislation requiring property developers to appoint and pay for an accredited independent expert to inspect and verify the progress of construction works at each stage of the project. Payment of each instalment by the buyer would only be authorised once the expert has confirmed that the corresponding stage of construction has been completed. This would establish a framework that better protects buyers purchasing off-plan properties (VEFA).

OBJECT : Cette pétition a pour objectif de permettre aux adultes d'accéder à la profession d'infirmier/infirmière grâce à une formation en apprentissage adaptée. De nombreux adultes souhaitent se reconvertir et exercer ce métier, mais la formation classique de trois ans à temps plein est souvent difficile, voire impossible, à suivre en raison des responsabilités familiales et des charges financières. L'absence d'un revenu pendant plusieurs années constitue un obstacle majeur. La mise en place d'un apprentissage pour adultes offrirait la possibilité de se former tout en percevant une rémunération, permettant ainsi à davantage de personnes motivées d'accéder à cette profession essentielle, tout en répondant au besoin croissant de personnel infirmier qualifié.