Petitions to the Chamber of Deputies

OBJECT : The petitioners ask the Government and the Chamber of Deputies to introduce a moratorium, meaning a temporary ban, on the sale, promotion and use in places open to the public in Luxembourg of consumer smart glasses fitted with a camera or AI-based visual analysis. The moratorium would stay in place until a legal framework is adopted that effectively protects people who are filmed, recorded or analysed without their knowledge. Assistive technology used by blind, partially sighted or disabled people, and specialist professional equipment used for a defined purpose, would be excluded from the moratorium, including their use. The petitioners also ask the Government to press, at European Union level, for common rules that protect people from these devices.

OBJECT : Demander une modification de la législation luxembourgeoise afin d'interdire la vente, le service et l'offre de boissons alcoolisées dans les commerces, établissements et lieux publics aux personnes de moins de 18 ans, au lieu de 16 ans actuellement. Cette demande concerne l'accès commercial et public à l'alcool. Elle n'a pas pour objectif de réglementer les décisions prises par les parents dans le cadre privé et familial.

OBJECT : The purpose of this petition is to strengthen consumer rights in Luxembourg by introducing into the Consumer Code a strict principle of contractual and financial reciprocity vis-à-vis businesses and professionals (specifically across the banking, insurance, telecommunications, energy, and e-commerce sectors). The objective is to grant users and consumers the legal authority to charge standard administrative/handling fees or obtain automatic, regulated compensation when a persistent technical malfunction, digital interface outage, or processing failure attributable to the service provider forces the user to perform time-consuming manual procedures to fulfill contractual obligations or assert their rights. The petition also calls for the mandatory, automatic waiver of all ancillary fees, reminder costs, or penalties claimed by a provider whenever a delay or complication stems from an outage or bug in its own digital systems.